Meet the Team

Lori Hays

I enjoy every day and love helping my clients feel beautiful and special. I believe hair is the most important accessory and want my clients to be able to achieve the same look at home. That is why I do my best to educate my clients on how to recreate their salon style.
I’m licensed in PA, Delaware, and Hawaii. While living in Hawaii I specialized, and educated for Aveda, in bridal hair and makeup.
After 19 years in the industry, opening Best Kept Secret was the next natural step. I originally went to a Redken school, but have traveled extensively developing my skill. I understand that my clients deserve personalized color, cut and style and have made it a priority to keep my skills updated. I look forward to serving you. Thank you, Lori.

Call 215-565-5620 to schedule an appointment with Lori.

Lori’s Hours are:

  • Tuesday 12pm – 7pm
  • Wednesday 12pm – 7pm
  • Friday 9:30am -3pm
  • Saturday 8:30am – 3pm


Nicole Hays:  

In 2004, I received my education at the Jean Madeline Aveda Institute in Philadelphia, PA. The Jean Madeline Aveda Institute is nationally and internationally known among the finest institutions in the world. This education has given me the discipline and confidence to design fashion forward, wearable hair. I’ve sought after the best educators through out the country to strengthen my craft. In 2008, I studied under the direction of TLC’s “What Not to Wear” Nick Arrojo in NYC and the five time Emmy Nominated Stylist, David Evangelista. I have been accredited and nationally reconized as a “Master Colorist” giving me the additional skills to provide a truly customized style. During my career, I have traveled along the west coast as a personal stylist to corporate clients. I have had the pleasure of being an onsite wedding hair and make up coordinator. Best Sept Secret Salon welcomed me to their team in 2012 and I was given the opportunity to own it shortly after. I am honored and blessed to have a highly skilled and professional team to work with. I look forward to sharing my experiences with you and I appreciate you trusting me! Thank you, Nicole.

Call 215-872-6213 to schedule an appointment with Nicole.

Nicole’s Summer Hours are:

  • Tuesday 3pm – 9pm
  • Wednesday 10am – 2pm
  • Friday 10am – 2pm
  • Saturday 9am – 5pm

Please don’t hesitate to call for an appointment outside of the available times listed above. I have a flexible schedule and I am happy to make accommodations in advance.



Gloria Jackson:

I’ve been in the beauty industry for over 24 years and began my training at Lansdale School of Cosmetology. Being able to make people feel beautiful is what drives my passion for my career and I take pride in caring about and treating my clients like family. I strive to continuously further my education to keep up with the latest trends and my areas of specialization include precision haircuts, razor cutting, balayage, natural looking highlights, blondes, and smoothing treatments. I have an exceptional eye for color and I’m a master of doing natural looking blondes and getting rid of unwanted warmth. I’m so happy to be part of the amazing team at Best Kept Secret Salon and to finally find a salon that feels like home!

Call 215-805-8291 to schedule an appointment with Gloria

Gloria’s Hours are:

    • Tuesday 12pm – 7pm
    • Friday 9am – 7pm
    • Saturday 9am – 4pm

Please don’t hesitate to call for an appointment outside of the available times listed above. I have a flexible schedule and I am happy to make accommodations in advance.